
We offer a 30-day warranty on all items. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any problems. We are more than happy to work with you on any issue you may have.
If there is a problem with your order, please contact us anytime by email or phone.
You can expect a refund in the same form of payment originally used for the purchase within 7-10 business days of receipt of the returned product by our facility.
If there seems to be a mechanical, electrical, or programming problem with your device, DO NOT attempt to repair or try to unlock it yourself or take it to a third party for repair without first contacting us. This will automatically void our warranty. We do not reimburse for third-party repairs or purchases. We make all efforts to ensure that the products received are as described.
We work with every single customer to ensure that all of our customers are 100% satisfied! We do our best to respond to all messages within 48 hours. For the fastest resolution time, please email us first. Customers can also reach us at info@kylieonl.com from 9:00 am to 4:00 pm MST, Monday through Friday.
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